Support
How can we help?
Found a bug, got a question, or have an idea for the game? Email us and we'll get back to you.
Reporting a problem
The more detail you can give us, the faster we can fix it. Please include:
- Which game you are playing (for example, Deadline Day: Football Agent)
- Your device model (for example, iPhone 15) and iOS version
- What you were doing when it happened, and what you expected to happen
- A screenshot, if you can
Frequently asked questions
Do I need an internet connection to play?
No. Our games work fully offline.
Does the game save my progress?
Yes. Deadline Day: Football Agent saves automatically after every turn. Your save is stored on your device, so deleting the game from your device also deletes your save.
Which devices does Deadline Day: Football Agent run on?
It is designed for iPhone and is played in landscape.
The text is too small or too big. Can I change it?
Yes. Use the text size control in the game to switch between three sizes.
Does the game have ads or in-app purchases?
No. It is a single up-front purchase with no ads and no in-app purchases.
How do I ask for a refund?
Purchases are handled by Apple, so refund requests go through Apple. You can request one at reportaproblem.apple.com.
Are the players and clubs real?
No. All clubs, players and managers in the game are fictional.